Oferta de empleo de Operations Manager en Ibiza

08/02/2023

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About this position:
In this role, you will run the Front of House. It is your responsibility that operational goals and objectives are reached. You will have a close relationship with the General Manager on what these goals are and how they are met.

About you:
You are proactive, decisive, dynamic and organized individual, who can work under pressure. You have a positive attitude and are a team player with high energy, who is passionate about customer satisfaction.

You enjoy building a positive work environment and are a strong communicator and leader. Furthermore, you strive to ensure that guest interactions and experience is above and beyond their expectations.

Responsibilities:
• Be the glue that hold all service departments together
• High collaboration with office departments: Marketing, Reservations, HR, Accounting, Purchasing, Stock Management
• Responsible for ensuring a quality, professional and efficient service to customers
• Organize, direct and coordinate the work of the floor staff
• Ensuring a clean and clear flow of communication
• Recruitment of staff
• Creating staff work schedules
• Staff performance reviews & training
• Manage Daily Operations and POS functions
• Customer complaints management

Job Requirements:
• 5+ years’ experience as maître or floor manager in high-level restaurants with a high volume of work (500 covers/service)
• Experience managing teams of 50 or more employees
• Fluent in English & Spanish, other languages will be a plus
• Leadership skills, teamwork skills
• Hospitality management studies
• Drivers licence

What we offer:
● Business with a global brand awareness
● Established management team with clear structure and standard operation Procedures
● Open mind to new ideas and changes
● 8 month of employment per year
● 3 year project

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